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User manual

Navigation: General Usage > User inboxes and folders

The inbox and process inbox

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There are two different kinds of inboxes. The default inbox, where you can find steps that need to be done, and the so called process inboxes where steps belonging to a specific process are assigned to you. These inboxes appear both as subfolders under inboxes and as additional process inboxes in the JobRouter navigation menu.

The process inboxes are defined by the process modeler in the JobRouter designer (see JobRouter workflow designer manual, chapter inboxes), where a name will be allocated for the inbox. The inbox then appears in the JobRouter navigation menu.  At the same time it will be determined whether a process inbox will be displayed as subdirectory or as further menu item in the JobRouter navigation menu.  The columns that appear in a process inbox may also be individually specified. The columns you see may differ from those in the default inbox.

It is also specified whether the steps waiting to be processed appear exclusively in the specially defined process inbox or also appear under inbox. Remember that not all the steps assigned to you will automatically appear in the default inbox unless it has been explicitly defined as a process inbox. Otherwise, steps appear only in the corresponding process inbox.

It is possible to scroll between the steps. The sorting order of the respective box is complied. By default, the inbox is sorted chronologically (arrival date).