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Process Designer

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Determine various incident and step attributes (getIncidentValue)

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This function allows you to determine various information on the current incident or step.

Parameter

Type

Description

$attributeName

string

Name of the incident or step attribute

The function returns the value of the entered incident or step attribute. In case an incident attribute does not exist, a JobRouterException is thrown.

The following incident attributes can be determined:

processname

version (process version)

incident (number of the current incident)

step (number of the current step)

initiator (initiator of the current incident)

username (username of the current step)

jobfunction (jobfunction of the current step)

startdate (start date of the current incident)

indate (indate of the current step)

step_escalation_date (escalation date of the current step)

incident_escation_date (escalation date of the current incident)

processid (Process ID of the current incident)

workflowid (workflow ID of the current step)

step_id, process_step_id, process_step_id_old (process step ID of the current step)

steplabel (label of the current step)

Example:

$startDate = $this->getIncidentValue('startdate');